About Licia B Jewels
Welcome to Licia B Jewels, your trusted destination for exquisite jewelry pieces! We are proud to present Derco Jewelers, our eCommerce and Shopping platform specializing in stunning jewelry and gem collections. We understand the value of quality, craftsmanship, and customer satisfaction, which is why we want to provide you with an exceptional online shopping experience.
Purchasing Jewelry Online
At Licia B Jewels, we aim to make your online jewelry shopping journey smooth and enjoyable. Our online store offers a wide range of fine jewelry, including diamond rings, earrings, necklaces, bracelets, and more. When purchasing jewelry from Derco Jewelers, we kindly request you to read and understand our terms and conditions outlined below.
1. Product Descriptions and Images
We strive to provide accurate product descriptions and high-quality images for each jewelry item available on our website. However, please note that the actual product's appearance may slightly differ due to various factors such as lighting conditions, monitor settings, and natural variations in gemstones. We recommend reviewing the product details, including metal type, gemstone specifications, and dimensions, before making a purchase.
2. Pricing and Payment
All prices displayed on Derco Jewelers are in US dollars (USD) and are subject to change without prior notice. We accept secure online payments through various trusted payment gateways. Please ensure the accuracy of your billing information to prevent delays in processing your order. In case of any discrepancies in pricing or payment, please contact our customer support for assistance.
3. Shipping and Delivery
We offer worldwide shipping for your convenience. Shipping times may vary based on your location and the specific jewelry item(s) ordered. Once your order is confirmed, we will provide you with a tracking number to monitor the shipment's progress. Please review our detailed shipping policy for further information on shipping rates, delivery times, and any applicable taxes or duties.
4. Returns and Exchanges
Your satisfaction is our priority. If, for any reason, you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process. Please refer to our dedicated returns and exchanges policy for eligibility criteria, timeframes, and step-by-step instructions on initiating a return. We advise carefully inspecting the received item(s) upon delivery to ensure they meet your expectations.
5. Customer Support
Our knowledgeable and friendly customer support team is here to assist you throughout your shopping experience. Whether you have questions about our products, require guidance in selecting the perfect piece, or need help with after-sales services, please don't hesitate to reach out to us. We are here to provide you with the best possible assistance and resolve any concerns promptly.